WTA20 Winners Stories: Owens Group

Catching up with our winners of the Large Fleet of the Year award, the Owens Group are going from strength to strength. Read more about their plans and what they have been up to since their win 

1.     Why did you enter the Wales Transport Awards?

The awards are a fantastic way of promoting, recognising and celebrating all aspects of transport throughout Wales and the people who keep our country moving.

2.     What does winning a Wales Transport Award mean to your business?

It is great recognition for the whole team for all the hard work they do and for being an important and integral part of operating such a large fleet, making sure they are fully compliant and maximising utilisation the award will sit alongside our 2019 Operator of the Year award.

3.     How do you strive to make a difference in the Transport Industry in Wales?

We approach everything we do with safety at the forefront and the aim to showcase the very best standards of customer service whilst operating a modern fully compliant fleet with highly trained professional drivers. Our “Blue” trucks and trailers are synonymous with Wales and we hope that Owens Group success will inspire others.

4.     What are your goals for the next 12 months?

We have a number of exciting large-scale projects in the pipeline and this will see Owens Group to continue to invest in its people, its fleet and its infrastructure – watch this space! The main goal is to ensure that our colleagues and customers are kept safe and that we deliver a positive result for our shareholders.

5.     What is the biggest lesson you have learned in the past year as a company?

Never take anything for granted, be willing and able to react and adapt and team work will get you through.

6.     What one piece of advice would you give to any aspiring business owner?

Always work with integrity, give your time generously, encourage and promote a courteous and positive culture. Never forget that the customer is king and focus on providing exceptional levels of customer service – this is the recipe that has made Owens Group the success it is today. 

7.     What did you think of the virtual awards ceremony?

We thoroughly enjoyed the 2019 awards ceremony and although disappointed that 2020 had to be a virtual ceremony it was still anticipated with great expectation. The ceremony was very well organised and certainly the biggest plus point was that far more of TEAM OWENS were able to experience the awards first hand. Overall a great success – well done Liz and Team Grapevine.


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